Multi-lingual Appointment Card

January 2009

NHS NEWS

Country of origin: UK

Click for Full Details: www.communicate-health.org.uk

The Health for Asylum Seekers and Refugees Portal (HARP WEB), has been developed by the East of England Asylum Support Consortium, West Norfolk Primary Care Trust and the University of East London.

The site allows access to a wide range of up-to-date information, contacts and specialist services.

http://www.harpweb.org.uk

As part of this development, a multi-lingual, multi-agency appointment card is available enabling details of the appointment to be written in English, then translated and printed into one of 30 other languages. In pilot work, use of the card was observed to significantly reduce failed appointment rates.

Click for Full Details: www.communicate-health.org.uk

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