What Matters To Patients, Public And Staff
Country of origin: UK
? Patients want a service that fits in with their life; where they are treated as a person; and can work in partnership with medical professionals.
? The most important factors to the public are being treated according to need and not ability to pay; efficient use of money and financial support for the NHS and its staff; and being able to use the service as required.
? Staff want skills and equipment to do their job; to be treated with respect; to understand how their role fits into the bigger picture; to provide high quality patient care; to be able to realise their potential; and to have managers that care about their work.
?What Matters to Our Patients, Public and Staff? is available online.
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