What Matters To Patients, Public And Staff

October 2017

NHS NEWS

Country of origin: UK

Research undertaken by the Department of Health has revealed what really matters to NHS staff and its users. Findings included in a resulting report reveal that:

? Patients want a service that fits in with their life; where they are treated as a person; and can work in partnership with medical professionals.
? The most important factors to the public are being treated according to need and not ability to pay; efficient use of money and financial support for the NHS and its staff; and being able to use the service as required.
? Staff want skills and equipment to do their job; to be treated with respect; to understand how their role fits into the bigger picture; to provide high quality patient care; to be able to realise their potential; and to have managers that care about their work.

?What Matters to Our Patients, Public and Staff? is available online.

Resources

Technology In The NHS December 2017 The report 'Technology in the NHS: Transforming the patient?s experience of care' was commissioned by The King?s Fund and...
Reducing the Inappropriate Use of Antibiotics December 2017 The National Public Health Service for Wales (NPHS) has published its second annual report from its Antimicrobial...
Emergency Planning For NHS Organisations November 2017 Guidance on arrangements for service provision during a major incident has been published by the Department of Health. It...
Tackling Healthcare Associated Infections November 2017 Information on recent initiatives to tackle healthcare associated infections and details of new ideas to promote clean and...
Clean, Safe Care: Reducing Infections And Saving Lives November 2017 A document has been published which draws together recent initiatives to tackle healthcare associated infections and...
What Matters To Patients, Public And Staff October 2017 Research undertaken by the Department of Health has revealed what really matters to NHS staff and its users. Findings...
Tool Helps Prevent Patients Re-admissions October 2017 An advanced tool that enables primary care trusts (PCTs) to identify patients most at risk of emergency re-admission to...
Dr Foster Intelligence September 2017 Dr Foster works with healthcare organisations to achieve sustainable improvements in their performance through better use...
Leadership guide September 2017 The NHS Leadership Framework is now available and is applicable to everyone in health and care, no matter what their...
Hospital Guide August 2017 How healthy is your hospital? Understanding the reasons behind clinical outcomes is a key step in improving patient...
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